How DANA And QRIS Data Is Used
Our Privacy Policy covers details collected when you create an account, complete phone verification, sign in, contact support, or use a payment route. This can include your contact details, login events, device information, wallet references, payment receipts and account activity connected with DANA, OVO, GoPay, QRIS,
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bank transfer or a virtual account. We use these records to provide account access, match payment status, investigate failed steps, maintain account security and answer your requests. We may share limited details with payment or technical service providers when that is needed for the requested account
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action, subject to applicable requirements. Access and eligibility depend on local law, and our policy is read together with any notices shown during account or cashier steps. We do not ask you to send full wallet credentials through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.